Terms of Use

Effective date: October 3, 2026

GlowFood is operated by Muse-Sick LLC, a Delaware limited liability company.

1. Agreement to these terms

These Terms of Use (“Terms”) are a legal agreement between you and Muse-Sick LLC, doing business as GlowFood (“GlowFood”, “we”, “us” or “our”). They govern your use of the GlowFood mobile app, the website at glowfood.app, and any related features, content and services (together, the “Service”).

By downloading, accessing or using the Service, creating an account, or tapping a button that refers to these Terms, you confirm that you have read, understood and agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service.

2. Not medical advice

• GlowFood is not a medical device. It is not intended to diagnose, treat, cure, mitigate or prevent any disease or condition, and it has not been evaluated by the US Food and Drug Administration or any other regulator.
• Using GlowFood does not create a doctor–patient, dietitian–client or any other professional relationship between you and us.
• Always talk to your doctor before changing your diet, especially if you are pregnant or breastfeeding, have or have had an eating disorder, have diabetes, kidney disease or another medical condition, take medication, or have food allergies or intolerances.
• Never disregard professional advice or delay seeking it because of something you saw in GlowFood.
• Skin is affected by many things besides food, including genetics, hormones, medication, sleep, stress, environment and skincare. We do not promise that using GlowFood or eating any food will change your skin or health. Individual results vary.

3. AI results can be wrong

Many features of GlowFood use artificial intelligence and automated systems, including your glow score and skin readings (Calm, Hydration, Clear, Radiance), food recognition from photos, barcodes and labels, nutrient and portion estimates, meal scores, suggestions and tips, and food images. You understand and agree that:

• AI output can be inaccurate, incomplete, outdated or inconsistent. AI can “hallucinate”, which means it can confidently describe foods, nutrients or skin features that are not there, or state things that are simply false.
• Results depend on things like lighting, camera quality, angle, makeup, filters, skin tone, photo quality and how the food is presented, and the same photo or meal may not always get the same result.
• AI output is not reviewed by a doctor, dermatologist, dietitian or any other human before you see it.
• Scores and estimates are for general guidance and motivation only. They are not measurements, test results or clinical assessments.
• Food images shown in the app may be AI-generated illustrations and may not look like the actual food.
• You are solely responsible for how you use AI output and for any decisions you make based on it. Do not rely on it for any medical, allergy, dietary or safety decision.

4. Allergies and food safety

GlowFood tries to respect the allergies and dietary preferences you tell us about, but it can make mistakes. It may fail to recognize an ingredient or allergen, misread a label or barcode, or suggest a food that is not right for you. Product information from barcodes comes in part from third-party databases that may be incomplete or out of date. Always check ingredients, labels and allergen information yourself before eating anything, and follow your doctor’s advice about allergies and intolerances.

5. Who can use GlowFood

You must be at least 18 years old, and old enough to form a binding contract where you live, to use the Service. The Service is not directed to children or teenagers, and you may not use it if you are under 18. By using the Service, you confirm that you meet these requirements and that you are not barred from using it under any applicable law.

6. Your account

When you first open the app, we create an account for you so your progress can be saved. You may later link it to Sign in with Apple, Google or your email address. You are responsible for all activity under your account and for keeping your device and sign-in methods secure. Tell us right away at [email protected] if you think your account has been accessed without permission. You agree to give accurate information and keep it up to date. If you use the app without linking a sign-in method and lose access to your device or delete the app, you may not be able to recover your data.

7. Subscriptions and payments

• Paid features. Some features require a paid subscription (“Subscription”). The price, billing period and features are shown in the app before you buy. Prices may vary by country and may include taxes.
• Billing. Purchases are made through Apple’s App Store or Google Play (each an “App Store”). Payment is charged to your App Store account when you confirm your purchase. The App Store’s terms and payment policies also apply.
• Automatic renewal. Your Subscription renews automatically at the end of each billing period at the then-current price, and your App Store account will be charged within 24 hours before the end of the current period, unless you cancel at least 24 hours before the end of the current period.
• How to cancel. You can manage or cancel your Subscription at any time in your App Store account settings (on iPhone: Settings → your name → Subscriptions; on Android: Google Play → Payments & subscriptions → Subscriptions). Cancelling stops future renewals; you keep access until the end of the period you’ve paid for. Deleting the app or your GlowFood account does not cancel your Subscription.
• Refunds. Payments are handled by the App Store, so refund requests must be made to Apple or Google under their policies. Except where required by law, we do not offer refunds or credits for partial billing periods or unused features.
• Price changes. We may change Subscription prices. We or the App Store will tell you in advance as required, and where required you will be asked to agree before a price increase applies.
• Free trials and offers. If we offer a free trial, introductory price, discount or other promotion, its terms will be shown when it’s offered. Unless you cancel before a trial or offer ends, your Subscription will renew at the regular price. Offers may be limited to eligible users and may be changed or withdrawn at any time.
• Features. We may add, change or remove features included in a Subscription or in the free version of the Service.

8. Your content

“Your Content” means the photos (including selfies and food photos), answers, meal logs, messages and other information you submit to the Service. You keep ownership of Your Content.

You grant us a worldwide, non-exclusive, royalty-free, sublicensable (to our service providers only) license to host, store, copy, process, analyze, modify (for example, resize or compress), and display Your Content solely to operate, provide, secure, support and improve the Service for you, and as described in our Privacy Policy. This license ends when Your Content is deleted from our systems, except for copies we are required to keep by law. We do not use your photos to identify you, and we do not sell Your Content.

You represent and warrant that you own or have all rights needed to submit Your Content, that any photo of a person is of you, and that Your Content does not violate these Terms, any law, or anyone else’s rights. We may remove Your Content at any time if we believe it violates these Terms.

9. Rules of use

You agree not to, and not to help anyone else to:

• upload photos of other people, of minors, or of anyone without their permission, or any nude, sexual, violent, hateful or illegal content;
• use the Service for anyone other than yourself, or for any commercial, clinical or professional purpose;
• copy, modify, distribute, sell, rent or create derivative works of the Service;
• reverse engineer, decompile, or try to extract the source code, models, prompts or data of the Service, except where the law expressly allows it;
• access the Service by automated means (bots, scrapers, scripts), overload or disrupt it, get around rate limits or usage caps, or probe, scan or test its security without our written permission;
• access accounts or data that aren’t yours, or circumvent any paywall, security or access control;
• use the Service or its output to build or train a competing product or AI model;
• upload viruses or harmful code, or impersonate any person or misrepresent your affiliation; or
• use the Service in any way that violates any law or these Terms.

We may limit how many scans or requests you can make, for example per day, to keep the Service fair and available for everyone.

10. Feedback

If you send us ideas, suggestions or feedback, you give us the right to use them for any purpose without any obligation or payment to you. Please don’t send us anything you consider confidential.

11. Our intellectual property

The Service, including the GlowFood name and logo, Dewy, and all software, designs, text, graphics, illustrations, food content, scores and other content we provide (excluding Your Content), is owned by Muse-Sick LLC or our licensors and is protected by copyright, trademark and other laws. Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to download and use the app on devices you own or control, for your own personal, non-commercial use. All rights not expressly granted are reserved.

If you believe content in the Service infringes your copyright, email [email protected] with the details required by the US Digital Millennium Copyright Act (17 U.S.C. § 512(c)(3)).

12. Third-party services

The Service works with third-party services, such as Apple Health, Health Connect, Sign in with Apple, Google sign-in, the App Stores, and product databases. Your use of those services is governed by their own terms and privacy policies. We are not responsible for third-party services, their availability, or the accuracy of information they provide.

13. App store terms

Apple. If you downloaded the app from Apple’s App Store: (a) these Terms are between you and Muse-Sick LLC only, not Apple, and we, not Apple, are solely responsible for the app and its content; (b) your license to use the app is limited to use on Apple-branded products you own or control, as permitted by the Usage Rules in Apple’s Media Services Terms and Conditions; (c) Apple has no obligation to provide any maintenance or support for the app; (d) if the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price (if any) for the app, and to the maximum extent permitted by law Apple has no other warranty obligation regarding the app; (e) Apple is not responsible for addressing any claims by you or any third party relating to the app, including product liability claims, claims that the app fails to meet legal or regulatory requirements, and consumer protection, privacy or similar claims; (f) Apple is not responsible for the investigation, defense, settlement or discharge of any third-party claim that the app infringes intellectual property rights; (g) you represent that you are not located in a country subject to a US Government embargo or designated as a “terrorist supporting” country, and that you are not on any US Government list of prohibited or restricted parties; and (h) Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. Questions or complaints about the app should be sent to us using the contact details below.

Google. If you downloaded the app from Google Play, the Google Play Terms of Service also apply to your use of the app, and Google is not responsible for the app or its content.

14. Changes to the Service

We are always improving GlowFood, so we may add, change, suspend or remove any part of the Service at any time, with or without notice. Some features may be labeled beta or experimental and may not work as expected. We do not guarantee that the Service or any content will always be available, and we are not liable to you if we change or stop offering any part of it.

15. Suspension and termination

You may stop using the Service at any time and delete your account in the app (Profile → Delete account). We may suspend or terminate your access to all or part of the Service at any time, with or without notice, if we believe you have violated these Terms, if your use creates risk or possible legal exposure for us or others, if required by law, or if we stop offering the Service. Termination does not entitle you to a refund except where required by law. Sections 2 to 4, 8 (for content already submitted), and 10 to 24, and any other terms that by their nature should survive, will survive termination.

16. Disclaimer of warranties

To the fullest extent permitted by law, the Service and all content, scores, estimates, suggestions and other output are provided “as is” and “as available”, with all faults and without warranties of any kind, whether express, implied or statutory. Muse-Sick LLC and its members, managers, officers, employees, agents, licensors and service providers (the “GlowFood Parties”) expressly disclaim all warranties, including any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, quiet enjoyment, and any warranties arising from course of dealing or usage of trade. We do not warrant that the Service will be accurate, reliable, complete, timely, secure, uninterrupted or error-free, that defects will be corrected, that AI output will be correct, or that the Service will produce any particular result for your skin, health, weight or wellbeing.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you.

17. Limitation of liability

To the fullest extent permitted by law: (a) the GlowFood Parties will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, data, goodwill or use, or for any personal injury, illness, allergic reaction, adverse health outcome or emotional distress, arising out of or relating to these Terms or the Service, including your reliance on any content or AI output, whether based on warranty, contract, tort (including negligence), product liability, statute or any other legal theory, even if we have been told such damages are possible; and (b) the total liability of the GlowFood Parties for all claims arising out of or relating to these Terms or the Service will not exceed the greater of the amount you paid for the Service in the 12 months before the event giving rise to the claim, or US $50.

These limitations are an essential part of the bargain between you and us and apply even if a remedy fails of its essential purpose. Some jurisdictions do not allow certain limitations of liability, so some of the above may not apply to you. Nothing in these Terms limits or excludes liability that cannot be limited or excluded by law, such as liability for fraud, or for death or personal injury caused by gross negligence or willful misconduct where the law does not allow it.

18. Assumption of risk and release

You understand that changing what you eat carries inherent risks, and that you choose what to eat and how to use the Service at your own risk. To the fullest extent permitted by law, you release the GlowFood Parties from any claims, losses and damages arising from your food choices, allergic reactions, or reliance on any content or AI output in the Service. If you are a California resident, you waive California Civil Code § 1542, which says: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.” Residents of other places waive any similar law.

19. Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify and hold harmless the GlowFood Parties from and against any claims, liabilities, damages, losses, costs and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your violation of these Terms; (b) Your Content; (c) your violation of any law or the rights of any third party; or (d) your misuse of the Service. We may take over the defense of any matter subject to indemnification, and you agree to cooperate with us.

20. Disputes and arbitration

20.1 Talk to us first

Most concerns can be solved quickly. Before starting any formal proceeding, you agree to email [email protected] with your name, the email linked to your account (if any), a description of your claim, and the relief you want. We will do the same if we have a dispute with you. Both of us agree to try in good faith to resolve the dispute informally for at least 60 days before starting arbitration. Any time limits will be paused during this period.

20.2 Agreement to arbitrate

Except as described below, you and Muse-Sick LLC agree that any dispute, claim or controversy arising out of or relating to these Terms, the Service, or your relationship with us, whether based on contract, tort, statute, fraud or any other legal theory, and whether it arose before or after you agreed to these Terms (a “Dispute”), will be resolved by final and binding individual arbitration, and not in court. The arbitrator, and not any court, has exclusive authority to decide all issues about the interpretation, applicability, enforceability or formation of this agreement to arbitrate, except that a court may decide issues relating to section 20.4 (class action waiver) and section 20.6 (mass filings). This agreement to arbitrate is governed by the Federal Arbitration Act (9 U.S.C. § 1 and following).

20.3 How arbitration works

Arbitration will be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules then in effect (available at adr.org), as modified by these Terms, before a single arbitrator. Arbitration may be held by video, by phone, or based on written submissions; if an in-person hearing is needed, it will take place in the US county where you live or another location we both agree on. Payment of filing, administrative and arbitrator fees will be governed by the AAA’s rules, and we will pay any of those fees that the AAA rules require us to pay. The arbitrator may award the same individual relief a court could award, but only in favor of the individual party seeking relief and only to the extent needed to resolve that party’s individual claim. The arbitrator’s decision is final and may be entered as a judgment in any court with jurisdiction.

20.4 Class action and jury trial waiver

You and Muse-Sick LLC each agree that disputes will be resolved only on an individual basis, and not as a plaintiff or class member in any purported class, collective, consolidated, private attorney general or representative proceeding. You and we each waive the right to a jury trial.

If a court decides that this section 20.4 cannot be enforced for a particular claim or request for relief, then that claim or request (and only that one) will be severed and decided in court after all individual arbitrations are complete, and the rest of this section 20 will still apply.

20.5 Exceptions

Either of us may (a) bring an individual claim in small claims court if it qualifies and stays there, and (b) ask a court for an injunction or other equitable relief to stop the actual or threatened infringement or misuse of intellectual property rights or unauthorized access to the Service.

20.6 Mass filings

If 25 or more similar demands for arbitration are filed against us by or with the help of the same or coordinated lawyers or organizations, the AAA’s Mass Arbitration Supplementary Rules will apply, and the demands may be administered in batches, to the extent permitted by those rules. You and we agree to cooperate in good faith to resolve the batches efficiently.

20.7 Your right to opt out

You can opt out of this agreement to arbitrate by emailing [email protected] within 30 days of the date you first agreed to these Terms. Use the subject line “Arbitration Opt-Out” and include your name and the email address linked to your account (if any), and state clearly that you are opting out of arbitration. Opting out will not affect any other part of these Terms. If you opted out of a previous version of this agreement, your opt-out remains in effect.

20.8 Changes and time limit

If we make a material change to this section 20, you may reject it by emailing us within 30 days after the change takes effect, and the most recent version you accepted will continue to apply. To the extent permitted by law, any claim must be brought within one year after it arose, or it is permanently barred.

21. Governing law and venue

These Terms and any Dispute are governed by the laws of the State of Delaware and applicable US federal law, without regard to conflict-of-law rules. For any Dispute not subject to arbitration, you and we agree to the exclusive jurisdiction and venue of the state and federal courts located in the State of Delaware, and waive any objection to those courts based on inconvenient forum.

22. Users outside the US

If you live in the European Economic Area, the United Kingdom, Switzerland or another country whose consumer laws give you rights that cannot be waived or changed by contract, nothing in these Terms limits those rights. In particular, sections 17 to 21 apply only to the extent permitted by your local law, you may bring proceedings in the courts of the country where you live, and the mandatory consumer protection laws of that country continue to apply to you. Any statutory right to withdraw from or cancel a digital purchase is handled by the App Store you bought from, under its policies. We make no claim that the Service is appropriate or available everywhere, and you are responsible for following your local laws.

23. Changes to these terms

We may update these Terms from time to time. If we make material changes, we will update the effective date above and give you notice in the app, by email, or by other reasonable means before the changes take effect. Unless the law requires otherwise, your continued use of the Service after the changes take effect means you accept the updated Terms. If you do not agree, you must stop using the Service and cancel any Subscription.

24. General terms

• Entire agreement. These Terms, together with the Privacy Policy and any terms shown to you at the time of purchase, are the entire agreement between you and us about the Service and replace any prior agreements.
• Severability. If any part of these Terms is found unenforceable, it will be limited or removed only as much as necessary, and the rest will remain in full force.
• No waiver. Our failure to enforce any part of these Terms is not a waiver of our right to do so later.
• Assignment. You may not transfer these Terms or your rights under them without our written consent. We may transfer them, including in connection with a merger, acquisition, reorganization or sale of assets, or to an affiliate.
• Force majeure. We are not responsible for any delay or failure caused by events beyond our reasonable control, such as outages of internet or hosting providers, natural disasters, war, labor disputes or government action.
• Electronic communications. You agree to receive notices and communications from us electronically, including in the app and by email, and agree that they satisfy any legal requirement that they be in writing.
• Export. You may not use or export the Service in violation of US or other export control or sanctions laws.
• Relationship. Nothing in these Terms creates any partnership, joint venture, agency or employment relationship. Except for Apple as stated in section 13, there are no third-party beneficiaries of these Terms.
• Interpretation. Headings are for convenience only. “Including” means “including without limitation”. If these Terms are translated, the English version controls to the extent permitted by law.
• California users. Under California Civil Code § 1789.3, California users are entitled to the following notice: the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

25. Contact

Muse-Sick LLC (GlowFood)
Email: [email protected]